Returns & Exchanges
At Rainbow Connection, we want you to glow with confidence, which is why we offer a 30-day window for returns on all unopened and unused beauty products. If you are not completely satisfied with your purchase, our team is here to help you find your perfect match or process a refund.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Pack Your Products
Carefully place the unused items back into their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, we will issue a credit to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing